Terms and Conditions

By ordering from Beaudèle Health & Beauty cc (Registration no:  CK 2003/029970/23) you agree that you have read, understood and are bound by the terms:

  1. These Terms and Conditions may be amended without notice. The customer’s use of the Beaudèle Health & Beauty cc website following the incorporation of changes will be regarded as their acceptance of the current Terms and Conditions.
  2. Prices quoted include VAT but exclude delivery costs, which will be added during the check-out phase.
  3. Prices may be subject to change without prior notice.
  4. The prices reflected online are determined by a number of factors and may therefore differ from that charged by another outlet for the same item.
  5. Certain items in the Beaudèle Health & Beauty cc range may be subject to a minimum quantity order.
  6. Website purchases can only be processed once a customer has logged in and registered online.
  7. Your personal information will be applied towards the delivery of the goods and services offered on our website and will not be sold or rented to others.
  8. Newsletter subscriptions authorise Beaudèle Health & Beauty cc to distribute email communication to the address submitted. Email communication may include related content from a co-brand under Beaudèle Health & Beauty cc.
  9. All information and prices on this website have been reviewed, however, errors or omissions may have occurred. E & O.E.
  10. Prices are valid while stocks last.
  11. All products on offer are subject to availability. Should a product become unavailable after a purchase has been processed, the customer is entitled to a refund or a replacement with another item of their choice, providing the latter is in stock and the price matches that of the original purchase. Price differences will either be refunded or additional billing will occur.
  12. Items added to a shopper’s wish-list may reflect an outdated price compared to the actual item purchased on date of sale. Billing will occur according to the item price at the event of purchase.
  13. Online purchases may be effected by means of instant EFT via the Beaudèle Health & Beauty cc website or credit card, in which case the shopper’s credit card details are required.
  14. Online payments are secured by PayFast and various security measures are in place to counter fraud.
  15. A delivery address where a designated person will be available for receipt during standard business hours (Monday to Friday, between 8:00 am and 17:00 pm) needs to be supplied.
  16. Kindly check the items upon delivery, as a signature signifies satisfaction with the delivered goods.
  17. Beaudèle Health & Beauty cc can unfortunately not accept responsibility for delayed delivery due to failure in providing the correct address, as well as the recipient’s unavailability at the address provided.
  18. Also ensure your delivery address is correct as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a courier or delivery parcel that is returned because of an incorrect address.
  19. Delivery to major centres within South Africa are scheduled to occur within 7 to 14 working days after an order has been processed, however, deliveries may be subject to unexpected delays due to a hindrance on a supplier’s part.
  20. Beaudèle Health & Beauty cc should be notified of short-delivered, damaged or erroneous items within 48 hours of receipt and returns resulting from the above needs to take place within 7 days of receipt.
  21. A handling or courier fee may be charged on returned items, based on the nature of the erroneous order. Returns are not accepted due to a change of mind. Exchanges will not be permitted.
  22. Returned items must be in its original, delivered state, complete with packaging.
  23. No money will be refunded – your “account” will be credited and it may be deducted from your next order.
  24. Beaudèle Health & Beauty cc shall not be liable for any loss of profits, loss of savings, or any other actual or consequential damage of whatsoever nature arising from any defect in the goods.
  25. Beaudèle Health & Beauty cc relies exclusively on the information provided by the manufacturers of the goods supplied to the customer, and offers no warranty or guarantee in respect of the correctness of same.
  26. Beaudèle Health & Beauty cc does not warrant that the goods sold to the customer will meet the requirements for which the customer has purchased the goods. And any failure on the part of the goods will be handled strictly in accordance with the warranty of the manufacturer concerned, the details of which will be provided by Beaudèle Health & Beauty cc on request.
  27. The customer bears the cost of any unsuccessful claim lodged by Beaudèle Health & Beauty cc with the manufacturer of the goods on behalf of the customer.
  28. Beaudèle Health & Beauty cc can unfortunately not be responsible for damages incurred as a result of using this website, including its possible malfunction, suspension, termination without notice or any circumstance outside of the service provider’s control.
  29. Beaudèle Health & Beauty cc holds copyright of all products, designs and applicable text available on the website, unless indicated otherwise. Reproduction without permission is prohibited and failure to adhere breaches the intellectual property rights of the owner.